Legal
Privacy Policy
How we collect, use, and protect your personal data.
In plain English
On this page
1.Who Controls Your Data
SentinelX Esports, operated by Samuel Chinoyerem Akpoke, is the data controller for personal information collected through this platform. Contact: sentinelxesports@gmail.com.
2.What Data We Collect
When you create an account:
- Email address
- Username and display name
- Country
- Password (stored as a secure hash — we never see your plain password)
When you complete your profile:
- WhatsApp phone number (optional — used only for match notifications if you opt in)
- Profile photo
- Bio
When you register for a tournament:
- Payment information (processed by Paystack — we receive a transaction reference, not your card details)
- Bank account details (collected by Paystack for prize withdrawals — stored by Paystack, not by us)
When you play:
- Match history, scores, and results
- SX Score and rankings
- Achievements and SX Coins balance
- Match screenshots and recordings you submit for result verification
- Community wagering — the matches you staked on, your picks, stake amounts, and outcomes
- SX Coins transaction history (earns, spends, wagers, refunds)
Automatically:
- Log data (IP address, browser type, pages visited) — used for security and to fix bugs
- Session cookies (required for login to work)
3.Why We Use Your Data
| Purpose | Legal basis |
|---|---|
| Running your account and the platform | Contract performance |
| Processing tournament entry payments | Contract performance |
| Paying out prizes | Contract performance |
| Sending match notifications (WhatsApp) | Consent — you opt in by adding your phone number |
| Running community wagering | Contract performance |
| Improving the platform | Legitimate interest |
| Preventing fraud and cheating | Legitimate interest |
| Complying with Nigerian law | Legal obligation |
5.Your Public Profile
Your username, display name, country, profile photo, SX Score, match history, and achievements are visible to all visitors of the platform. This is necessary for the competitive, community nature of the platform. You can update your display name and photo at any time in Settings.
6.Your Rights Under the NDPA 2023
As a data subject, you have the right to:
- Access — request a copy of the personal data we hold about you
- Rectification — ask us to correct inaccurate data
- Erasure — ask us to delete your account and personal data
- Restriction — ask us to limit how we process your data
- Portability — receive your data in a structured, machine-readable format
- Objection — object to processing based on legitimate interest
- Withdraw consent — remove your WhatsApp number or turn off notifications at any time in Settings
To exercise any of these rights, email sentinelxesports@gmail.com. We will respond within 30 days.
You also have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC) at ndpc.gov.ng.
7.Data Retention
We keep your account data for as long as your account is active. If you delete your account, we will erase your personal data within 30 days, except where we are required by law to retain it (for example, payment records may be retained for up to 7 years for tax and financial compliance).
Match records and results may be retained in anonymised form for platform statistics.
8.Security
We use industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and role-based access controls. No system is perfectly secure — if you believe your account has been compromised, contact us immediately.
9.Children
Players under 18 may use the platform with parental consent. We do not knowingly collect data from children under 13. If we become aware that a child under 13 has created an account, we will delete it.
10.Changes to This Policy
We will notify you via the platform or email if we make significant changes to this policy. The latest version is always available at sentinelxesports.com/privacy.
Still have questions?
Contact us