Support

Stay Safe for SentinelX

For plain English

Di short version: protect your login and no share your password with anybody — we no go ever ask you for am. Trade only through di platform escrow, and report anything wey no look right.
Wetin dey dis page

1.Protect Your Account

  • Use strong, unique password for SentinelX — no reuse am from another app
  • No share your password with anybody, even person wey claim say na SentinelX staff
  • Log out for shared devices after you finish play
  • If your email get reset request wey you no make, change your password sharp sharp and contact us

2.We No Go Ever Ask You For Dis

SentinelX staff no go ever ask you for your:

  • Password
  • Bank account PIN or BVN
  • Paystack OTP codes
  • Payment to “unlock” prize money

If anybody wey claim say na SentinelX ask you for any of dis ones, na scam. Report am to us sharp sharp.

3.Protect Your Prize Money

  • Only link your own bank account for withdrawal
  • Verify your account before your first withdrawal — dis one dey protect you
  • Prize withdrawal na only through platform dashboard e dey go. Anybody wey ask you to send money first to “unlock” winnings na scammer

4.How to Trade Safe for Exchange

  • Always use Zolarux Escrow system for every trade. Money wey dey inside escrow dey protected until both parties confam di transaction
  • No ever agree to complete trade outside di platform — if buyer or seller ask you to go outside escrow, refuse am and report am
  • If deal too sweet to be true, e probably no be true

5.Match Safety

  • Record your screen for every match — dis na your protection if dispute happen for result
  • Keep your recordings until after dem officially confam di result for di platform
  • If your opponent dey abuse you or threaten you, screenshot am and report through di platform or email us

6.Report Problem

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