Help Center

Click "Sign Up" for di homepage. Enter your email address and choose username. Verify your email using di link wey we send you, then complete your profile.

Yes, but once only. Go Settings to make di change. After dat, your username go lock — contact support if you get serious reason to change am again.

To create account and browse di platform, e free. To enter tournament cost ₦500 per tournament, or you fit use SX Coins wey you don earn to reduce or waive di fee.

Go Tournaments page, find open tournament, and click "Register." Dem go take you to payment screen. Complete your ₦500 payment through Paystack to confam your spot.

No-show mean say your opponent go advance automatically and you go lose 100 SX Score points. Always check your fixture for your Player Dashboard and set reminder.

Go Dashboard → My Matches → Submit Result. Upload screenshot of di final scoreline and screen recording of di match. You need both of dem.

You fit dispute di result within 1 hour after submission. Go di match page and click "Dispute." Admin go review both players recordings and take final decision.

Admin dey aim to confam results within 24 hours after submission. Complex disputes fit take longer.

You go receive full refund to your original payment method within 3–7 business days.

Go Dashboard → Wallet → Withdraw. Link your Nigerian bank account (first time only), enter di amount, and submit withdrawal request. We go process am within 1–5 business days.

Yes — ₦1,000 minimum.

We dey verify your bank account through Paystack make sure say prize money reach di correct person and to comply with Nigerian financial regulations.

Normally 1–5 business days after dem approve your request. Delay fit happen because of your bank processing time, wey no dey under our control.

SX Score na your reliability and fair-play rating for di platform. Every player start with 700. E go increase wen you win and behave well, e go reduce wen you no-show, cheat, or lose dispute.

900 and above: Elite (🟢). 750–899: Trusted (🔵). 600–749: Developing (🟡). Below 600: At Risk (🔴).

Yes. E no get floor cap — you fit always earn your way back up if you compete fair.

SX Coins na in-platform virtual currency. You go earn am as you compete, complete challenges, and unlock achievements.

No. SX Coins na virtual and you no fit exchange am for cash. You fit only spend am inside di platform.

Tournament entry fee discount (500 coins = ₦250 off, 1,000 coins = free entry), post boosts for di community, and items for di in-platform store.

Click "Forgot Password" for login page. We go send reset link go your registered email address.

Email sentinelxesports@gmail.com with di player username and details of di incident. For community posts, use di report button for di post.

Change your password sharp sharp using "Forgot Password" link for login page, then email us for sentinelxesports@gmail.com. We go lock di account and help you recover am.