Support

Contact Us

Wheda you get question about tournament, problem with your account, or something else — we dey reachable and we dey respond.

Plenty answers dey already for di Help Centre — or ask di in-app assistant. You still need us? Reach out below.

Email

sentinelxesports@gmail.com

We dey aim to respond within 24 hours for business days.

WhatsApp

We dey reply within 24h

+234 903 239 5685

Message us direct — dis one dey fastest for urgent issues like match dispute or account problem.

Message Us for WhatsApp →

Wetin to Include for Your Message

To help us resolve your issue quick quick, include:

  • Your SentinelX username
  • Di tournament name (if e relevant)
  • Clear description of di problem
  • Any screenshot wey go help explain di issue

Common Issues

You forget your password?
Use di "Forgot Password" link for login page — no need to contact us.
Payment issue?
Include your Paystack payment reference.
Match dispute?
Include di match ID and your screen recording.
Withdrawal wey never enter?
Allow 1–5 business days before you contact us. Include your withdrawal request date and bank name.

Report Abuse or Safety Concerns

If you dey experience harassment, threat, or you get safety concern, email sentinelxesports@gmail.com with "URGENT" for di subject line. We dey prioritise dis kind reports.